CONTACT INFORMATION

At ShayBeauty Hair, we are committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or any other inquiries, we're here to help.

Customer Support

Email:
officialshaybeautyhair@gmail.com

Business Hours:
Monday – Friday
9:00 AM – 8:00 PM (EST)

We strive to respond to all customer inquiries within 1–2 business days.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A detailed description of your question or concern
• Photos or videos if you're reporting a damaged, incorrect, or defective item

Order Support

For questions regarding:

• Order status
• Shipping and delivery
• Returns and refunds
• Product information
• General inquiries

Please contact us by email, and a member of our customer support team will be happy to assist you.

Response Time

Most emails receive a response within 24–48 business hours.

During holidays, promotions, or new product launches, response times may be slightly longer.

Contact Details

ShayBeauty Hair
Email: officialshaybeautyhair@gmail.com

Thank you for choosing ShayBeauty Hair. We appreciate your support and look forward to helping you with your hair journey.